Duvanco Customer Care

Duvanco Customer Care

When you buy a Duvanco home, you become part of the Duvanco family. Our customer care program begins the moment you purchase your home, and continues long after you move in.

We want to make the experience of buying a new home exciting for all the right reasons. Here are just a few of the ways we do that:

  • Depending on the stage at which you purchase your house, our design staff will work with you to adjust layouts to best meet your needs.
  • We'll take you through the entire process of selecting finishes and fixtures and answer all your questions along the way.
  • We pride ourselves on delivering your home on time and before you take possession, our customer care staff go through the whole house with you to find any last details that require attention.
  • We'll ensure you understand your new home warranty and the various warranty dates as prescribed by Tarion. We encourage you to contact us to discuss any items of concern prior to submitting any warranty issues.

"We love the house and the customer service we have received from Duvanco. We are treated like family."
-Bill & Tara